SiteUptime Frequently Asked Questions

Knowledgebase Home Knowledgebase Home Search the Knowledgebase Browse by Category [Advanced Search] -- Select Category -- Billing Sales Support     - Advanced Plan     - Free Plan     - Premium Plan     - Pro Plan     - Standard Plan System Status Page Advanced Search * Query:   Categories: -- All Categories -- Billing Sales Support     - Advanced Plan     - Free Plan     - Premium Plan     - Pro Plan     - Standard Plan System Status Page   Rated: Show All Ratings Very Unhelpful Unhelpful Helpful Very Helpful Search Results for "web" There were 24 questions found for your query: (Page 1 of 2)     «« |  Prev | 1 | 2 | Next | »» What is SiteUptime? SiteUptime provides website monitoring and reporting services. Our services are designed to provide any webmaster or website owner with a fast, effective and automated method for checking the ... Why should I use SiteUptime? Registration is quick and easy and provides immediate access to our basic web site monitoring services and tools. Our web site monitoring service allows you to verify that your web site is active ... Can I use your software on my web site? We do not allow other sites to run our software but you may link to any of our pages from your site. We already have an internal monitoring system, why would we need your system? The Internet is a node/gateway based system. Your internal monitoring may tell you that a device is broken inside your network or even that the outbound gateway is having problems, but it may not ... How do you determine if a server or website is "up"? Our system checks the server response code from your website or server. If there is no response, our system will verify the failure using an alternate monitoring location and send an alert. By ... What is Page Content Monitoring? Content Monitoring or Content Matching is a service we offer which will allow you to monitor a word(s) or text on a web page. If the word is not detected to be on the page during monitoring, an al ... Can I use ping to monitor my server? Ping is an available option for determining if a monitor is active but you must specify within your control panel that you want to monitor your server or web site using ping. This is available onl ... How do you define a Service Monitor? A service monitor is defined as any device or service you set up to be monitored. For example if you want to monitor http on your web site, that counts as 1 monitor. If you have 3 service monitors ... My failure log shows "Connection Refused", what does this error mean? This error means that the connection to your web site or server was actively denied. This usually results when a web site or server is protected by a firewall or the server reaches its connectio ... My failure log shows "No Route to Host", what does this error mean? This error means that the TCP packets have no route (path) between our monitoring location and your server or web site. There are many intermediate networks through which TCP packets pass before ... Will your system follow 301 or 302 redirects? Yes, our system will follow your 301 or 302 redirects and monitor the resulting web page. Do you offer a way to display my uptime on my web site? In addition to the your public reports page, we also offer the ability to add a small icon to your web site which will display your uptime. You can find this in the "edit" section of your control ... How do I set-up a DNS monitor? In your Control Panel, from the service drop down menu choose dns (53). For the host name enter the name of your dns server. For example enter ns1.mywebhost.com where ns1.mywebhost.com is one of t ... Can I see a trace route for a failed check? Yes. Click My Monitors -> Edit and then check the box "Do traceroute after failure". Once this is enabled we will perform a trace route from our monitoring server to your website/server for any f ... Can I have more then one free plan? No, we only allow one free plan per person or company. Any violations of this will result in deletion of all accounts without warning. To monitor multiple websites we require a paid account. Can you monitor slow load times? The way our monitoring works is not exactly like an actual web browser. We don't load all the images and/or dynamic elements (flash movies, etc...) We just send a Head request and/or a Get request ... Do you send alerts for each check period? No, sorry for any confusion. We do not send an alert each time we check your website if the website is up. We only send an alert if we receive a failed check. This alerts you to the start of an o ... What is HTTP Authentication Monitoring? HTTP Authentication monitoring allows us to log-in to a secure area of your website and check to ensure the log-in process and resulting landing page are working correctly. You would provide us wi ... Will your monitoring work with web pages that require cookies? Unfortunately our monitoring bot(s) do not work exactly like a web browser does. So they are unable to accept cookies. As such some web pages that require cookies, or try to set them and then pe ... My failure log shows "Connection Timed Out", what does this error mean? This error means that our monitoring system could not reach your web site or server within the time out period. Typically, our system will wait a specified period of time for a response from your ... (Page 1 of 2)     «« |  Prev | 1 | 2 | Next | »»