SiteUptime Frequently Asked Questions

Knowledgebase Home Knowledgebase Home Search the Knowledgebase Browse by Category [Advanced Search] -- Select Category -- Billing Sales Support     - Advanced Plan     - Free Plan     - Premium Plan     - Pro Plan     - Standard Plan System Status Page Advanced Search * Query:   Categories: -- All Categories -- Billing Sales Support     - Advanced Plan     - Free Plan     - Premium Plan     - Pro Plan     - Standard Plan System Status Page   Rated: Show All Ratings Very Unhelpful Unhelpful Helpful Very Helpful Search Results for "email" There were 8 questions found for your query: Do I need to download or install anything to use SiteUptime? No, all monitoring services work remotely from our servers. All you do is login to your password protected member area to use our service. You will be able to view account history details and have ... Can I set the email alerts I receive to be flagged as high priority? Yes, you can do this in the "profile" section of your account control panel. How does email monitoring work? Our email monitoring does not send an email or receive a test email from your mail server. With both our SMTP and POP mail server monitoring basically our monitoring server connects to the specifi ... How can I integrate my PagerDuty.com account? Please log-in to your PagerDuty.com account and go to Configuration -> Services. For each Service set-up in your account there should be an API key listed. The exception would be if you are using ... Do you send alerts for each check period? No, sorry for any confusion. We do not send an alert each time we check your website if the website is up. We only send an alert if we receive a failed check. This alerts you to the start of an o ... Can I use Email to SMS for alerts? Starting July 31, 2024 our email provider will no longer be supporting Email to SMS as an option. It is against their policies as telecommunications carriers do not allow commercial messages to be ... How can I add additional alert email contacts? This feature is available with our paid plans only. In your control panel, select "My Monitors" and then "Edit" for the monitor you wish to add contacts for. Add additional email addresses in the ... How can I cancel my account? To cancel your account please send an e-mail to support@siteuptime.com with your request. Please be sure to email from the log-in email address for your account.