SiteUptime Frequently Asked Questions

Knowledgebase Home > Support > Free Plan Knowledgebase Home Search the Knowledgebase Browse by Category [Advanced Search] -- Select Category -- Billing Sales Support     - Advanced Plan     - Free Plan     - Premium Plan     - Pro Plan     - Standard Plan System Status Page View Questions by Category There are no sub categories Free Plan (Page 2 of 2)     «« | Prev | 1 | 2 | Next | »» There were 25 questions found in this category: What IP's do you use for your monitoring locations? The following IP addresses are used by our monitoring locations. If you use a firewall, or need to allow our locations to access your server, please use these IP's. For any failed check, we verify the failure with a randomly selected alternate location. So we recommend that you whitelist all of ... What physical locations do you monitor from? We have monitoring locations in the following geographical locations: San Francisco, USA Dallas, USA New York, USA Toronto, Canada London, United Kingdom Frankfurt, Germany Amsterdam, Netherlands Bangalore, India Singapore, Singapore Sydney, Australia Tokyo, Japan What timezone is used for alerts and reports? The timezone used in the alerts and reports is based on the timezone you specify in your account profile. The timezone is based on the Pacific Time Zone (Los Angeles for example) and you can select a time difference to get your actual time zone. Will your monitoring work with web pages that require cookies? Unfortunately our monitoring bot(s) do not work exactly like a web browser does. So they are unable to accept cookies. As such some web pages that require cookies, or try to set them and then perform a re-direct, may not be monitored correctly. For example, your web server may return a 301 Redi ... Will your system follow 301 or 302 redirects? Yes, our system will follow your 301 or 302 redirects and monitor the resulting web page. (Page 2 of 2)     «« | Prev | 1 | 2 | Next | »»